Sutherland Lodge PPG 12th September 2018.
Present Cathy Trevaldwyn (Chair) Jenny Turner, Roger Turner, John Cameron-McIntosh, Susan Wray, (Practise Manager
Apologies Veronica Sadpowsky
Chair’s report 12/9/18
No response from CVS volunteers list. Cathy is using a written report as the basis for the minutes
a. During August the PPG held a sub-group meeting to discuss the possibility of an event,
Those taking part were John Veronica. ,Jenny and Roger were unable to attend,
b. After discussion the proposal was put there there should be an event in the surgery aimed at improving the image of the surgery amongst patients as well as raising the profile of the PPG in order to attract new members (including a notetaker! ) It would be during 1/2 term especially Monday 22/10. A vote was taken, and it was agreed the proposal was agreed
c. Cathy had made a trail of NHS footsteps ~decision made note not to make the ‘pull-in’ factor ‘cup-cakes – too expensive/ home-made too much labour and not a healthy message, so unsuitable for a surgery, It was agreed to replace cupcakes with apples, with a request being made to Lathcoaths Farm Shop.
d. Meeting with Karen Rice as to history/memories of the Surgery to take place
Getting hold of the plans
Former Head of Estates for the Midlands and East region of NHS England has left this post but now working mid and south Essex STP CCGs from next week however she is continuing to over see the project. The plans have been finalised and have been passed over to Virgin 12/9/19. They will be shown to staff and the PPG and there is every possibility they will be available for public display ot the celebration.
2. Manager of Essex Services VirginCare
. Ravi has been appointed is the 3 Virgin Mid Essex Surgeries. It was agreed , this being a permanent appointment was a great improvement on having seconded senior staff as it provided some continuity.
Cathy had met and spent some time talking about the confusion between NHS and ‘private’ in the minds of the public. Also the expectation of achieving a ‘good’ surgery grading from the CQC,
He explained the surgery having a 1/2 day training session once a month,
giving the impression that it was SL doing this independently and copying the other surgeries However clarification has even received from Viv Barnes (CCG). she will monitoring that this training does not influence the number of appointments in total .
3. Surgery Matters
a) NHS Wifi
Notices have been made and put up in the Surgery.. The NHS website describes a wide range of uses from calming children before appointments, checking possible conditions, so seeing the Dr being more informed,,and even bringing in a benefit /3rd tier volunteer to help with form filling.
b) Clarification, medical lead
Medical lead for surgery – is this for 4th month as mentioned at one point, or permanent?
(Dr Antonio had stepped down after the CQC report)
c) Litter outside surgery
Cathy has obtained a litter picker after she saw a large amount of litter at the back of the car-park. She will clear this in coming days. The situation will need monitoring – and options/ container
Cathy is booked into an hour long NHS Webinair designed for PPG members on the topic of GP On-line services.
e) Remembering wide range of patients who use the Surgery including the homeless
g) Meting Leslie, ANP
Cathy the new ANP who has a mental health background.
She has also suggested a second-hand collection of books to exchange bookcase at the front entrance of the the surgery. This was discussed and the additional comments of S.W. It was felt to be unsuitable
f) P.M’s Comments
Sue referred to various concerning the surgery
g) e.Grateful thanks to John who has undergone training from VC as to enter material onto ur section of the website. (See presentation)
a) The PRG is the CCG organised 2 monthly meeting for PPG reps in Mid Essex. Currently the structure is unsatisfactory and there is a meeting to discuss a Chelmsford sub group of the 10 surgeries local surgeries
b)AGM, 28/9 and presentation of MOMA awards
There is an exhibition of voluntary bodies in the Atrium of Broomfield during the day which Cathy is to attend.5. Contact with others
5. Contact with others.
1. Vikki Ford MP
V.F has been painting interest in the surgery. Cathy responded to reference in th
Moulsham Times. and chronicle
3. Contact with a student journalist
I have had contact from a student journalist, doing MA finals and has to present an article directed at a national newspaper.
Having ascertained the purpose suitable comment will be made.
6. Additional Reports.
Making use of the PPG section of the Website
Presentation, John : Using his lap top John took us through the use of the laptop and then there was a free ranging discussion as to what we should with this facility. (it must be recognised that few PPGs have this opportunity and thanks must be given to VC for encouraging the PPG).
Ideas include – the PPG – who? What it has done//what it can do, history, facts which would help patients – useful sites,….. lots of ideas, and Rome wasn’t built in a day!
Thanks to John for his setting up the presentation and enthusiasm in wanting to take the PPG forward.